Best SMS Apps for Shopify in 2024
By thoroughly exploring the Shopify App store, we have gathered the apps that can help you find a new SMS channel that can help you with returning customers to your store and increase conversions. We hope this will help you in your research to pick the best app for your store! Here are the best SMS apps for Shopify that we think you should use, free or paid, based on hundreds of recommendations.
by: Flowio
Flowio is your ultimate partner in creating meaningful customer connections and driving sales effortlessly. Our all-in-one solution empowers you to capture more leads, track customer behavior, and automate targeted Emails & SMS campaigns. With dynamic and fully customizable sign-up forms, you can grow your contact list and effectively convert leads into sales.
Key Features of Flowio:
- REACH & ENGAGE: Connect with customers through ongoing offers, exciting coupons, and personalized follow-up actions. Be their 24/7 assistant, guiding them seamlessly through their buying journey, ensuring they never miss a deal.
- NURTURE: Track and segment your leads, sending personalized recommendations and trendy updates to convert potential buyers into loyal customers. Our platform enables you to nurture leads effectively, boosting sales and fostering customer loyalty.
- RETAIN: Effortlessly recover lost sales, upsell and cross-sell products, and identify customers on the verge of a purchase. Automatically send relevant messages to retain old customers, ensuring they return for more.
- Capture Quality Leads: Utilize engaging pop-ups to collect high-quality leads. Our user-friendly interface allows you to set up forms targeting specific audience segments, ensuring you capture the right leads for your business.
- Automate Your Sales: Let your campaigns run seamlessly even when you’re sleeping. With pre-built messages and workflows, automate your marketing efforts and engage customers at the perfect moment, driving conversions effortlessly.
- Personalized Engagement: Send welcome messages, personalized thank-you notes, and exclusive offers to your targeted lists. Engage customers with relevant content, ensuring they feel valued and appreciated.
- Efficient Retention: Recover lost sales, boost repeat sales, and encourage cross-selling through automated prompts and cart recovery messages. Our platform helps you retain customers and increase their lifetime value to your business.
- Advanced Audience Management: Improve targeting with advanced audience management tools. Understand your customers better and tailor your campaigns to meet their unique needs and preferences.
- Easy Migration: Seamlessly migrate from other SMS & Email platforms like Mailchimp, Firepush, Klaviyo, SMSBump, Omnisend, Postscript, and Drip. Our dedicated support team is always ready to assist you, ensuring a smooth transition.
by: Lazer Technologies
Supercharged SMS Text Messaging & Marketing is one of Shopify’s most popular SMS marketing platforms – trusted by thousands of Shopify stores to manage their SMS marketing and communications.
With Supercharged SMS Text Messaging & Marketing, you can easily sync your existing Shopify store data into your account, and start sending and receiving SMS text messages to & from customers right within Shopify Admin, Shopify Ping, or Shopify POS.
Your team will also be able to grow a TCPA compliant subscriber list, using Shopify data, to create targeted text marketing campaigns, triggered automations (such as abandoned cart & checkout recovery, shipping notifications, order delivery, and more), and 1:1 conversations to boost retention and engagement. You’ll be able to unlock SMS as a marketing channel that will drive large ROI for your store.
After speaking to thousands of Shopify merchants, we’ve listened and incorporated the features needed to help you and your business achieve a large ROI from your SMS marketing channel
Key Features:
- Download now, set up in less than 2 mins and join thousands of Shopify stores seeing a significant increase in their ROI.
- Send and receive custom SMS & MMS text messages to and from existing customers and subscribers, with complete image capabilities (GIF, png, jpeg, etc)
- Automate your text marketing based on customer actions and triggers such as: a new purchase, abandoned cart, shipping notification, order delivered, customer winback, and more
- Create and manage SMS & MMS text message templates to avoid creating and writing the same text message over and over again
- Create customer segments using your Shopify store data such as location, last purchased, abandoned cart/checkout, and more
- Create SMS & MMS campaigns where you can schedule and send mass messages to a segment of customers and watch new orders roll in
- Track revenue, ROI, click-through-rates (CTR), and conversion metrics on all of your messages, campaigns, and automations
- Dive deeper into each customer profile to see their history and events they’ve taken on your store and from your SMS marketing efforts
- Sync existing Shopify store data into your Supercharged SMS marketing account
- Gather SMS marketing subscribers through custom keywords, pop ups, links, and more
- Works on an Shopify Admin, Shopify Ping, and any POS device
by: SMSBump
SMSBump is Shopify’s most loved SMS marketing and automations app. Tens of thousands of Shopify and Shopify Plus merchants are launching, growing and managing their SMS marketing with SMSBump. Built to enable TCPA and GDPR compliance. Create SMS /MMS (Text with image) marketing campaigns in seconds and track results. Integrates with all major Shopify apps for Reviews, UGC, Loyalty, ESPs, Subscription services, help desks and more.
Key Features:
- Send messages just the right time – Launch campaigns or send automations based on your customer’s local timezone,
- Quiet hours – Input quiet hours based on your store timezone which guarantees that your clients would not be woken up in the middle of the night
- Country restriction – Send messages only to a certain countries
- Max cost per text message – Optimize your costs and do not send SMS messages above a certain threshold
- Emojis – Spice up your campaigns
- GIPHY and Pexels integration
- Analytics – Track orders, link clicks, SMS by country, conversion rate, amount spent, specific automation stats, campaign stats, Image SMS, GIF SMS special tags and many more
by: Automizely & AfterShip
Automizely SMS is a Shopify abandoned cart recovery SMS app to help merchants recover more abandoned checkouts via instant text message. Get more customers to complete their orders by sending simple automated SMS notifications in compliance with TCPA and GDPR in seconds.
Enable the SMS notifications, set up the triggers, and let them run automatically to grow sales. Download the app to increase the revenue by recapturing the abandoned checkouts.
Setting up your abandoned cart SMS notifications with Automizely SMS is pretty quick, hassle-free, and straightforward. We have refined the entire process into three simple steps to help get the ball rolling in a matter of seconds.
It’s no easy task to get customers to your website. Don’t let your efforts go to waste if your customers decide to leave without completing their checkout. Recapture your lost customers and revenue by sending appropriately-timed, and targeted SMS messages that lead customers back to your website to complete their order.
Key Features:
- Convert abandoned carts into revenue
- Easy installation and set up
- Enable the automated text messages if a customer leaves your store cart abandoned.
- Input the right sender name and email to hit the customer inbox instead of the spam folder.
- Timing is key. Configure how long after the cart has been abandoned you’d want the cart recovery SMS to trigger.
- To adhere to the US laws and industry rules in regards to the commercial use of text messaging, you are required to first set up the TCPA and GDPR compliance.
- The default SMS template will have the cart recovery link that will take customers right to their Shopify cart to complete the order.
- The feature, for now, is available for US, Canada, Australia, UK, India customers, and you can talk to our support team to add more countries to your list.
- 24/7 live chat support
by: Postscript
Postscript is trusted by thousands of growing Shopify & Shopify plus stores to manage their SMS Marketing.
Using Postscript, your team will be able to grow a TCPA compliant subscriber list, use your Shopify data to create targeted text marketing campaigns, have two-way conversations with customers, and unlock a brand new marketing channel that drives big-time ROI for your store.
Sync your Shopify store data within minutes and activate default text marketing automations like abandoned cart recovery, shipping notifications, welcome series, and loyalty offers to give your revenue an immediate bump.
Key Features:
- SMS marketing software for growing stores
- Build a TCPA compliant list of SMS subscribers
- Automate your text marketing
- Create segments using your Shopify store data
- Send SMS campaigns
- Track Revenue & ROI
- Marketing Compliance
- Shopify Plus premium account management and on-boarding
- Integrations
by: Privy
Privy presents an unparalleled suite of conversion, email marketing, and SMS tools meticulously crafted to enhance your Shopify store. Whether you’re a small boutique or a large-scale e-commerce empire, Privy empowers you to effortlessly boost website conversion, expand your email & SMS lists, and drive substantial sales – all without the need for coding or development expertise.
Key Features of Privy:
- Customizable Displays: Craft visually stunning and mobile-friendly pop-ups, spin-to-win wheels, banners, flyouts, announcement bars, and embedded forms tailored to your brand’s aesthetic, ensuring a captivating user experience.
- Coupon Code Integration: Seamlessly integrate single-use and bulk coupon codes into your pop-ups and autoresponders, enhancing customer engagement and incentivizing purchases.
- Advanced Targeting: Precisely target campaigns based on exit intent, cart abandonment, cart value, and website behavior. Personalize your approach to meet the unique needs of your audience segments.
- Automated A/B Testing: Run automated A/B tests effortlessly, optimizing your conversion rates for maximum impact. Privy’s intuitive interface simplifies the process of refining your campaigns for superior performance.
- Free Shipping Bar: Set up a free shipping bar to elevate your average order value and cart conversion rates, enticing customers to explore more and make additional purchases.
- Autoresponders & Reminders: Send strategic autoresponders and reminder messages, transforming signups into sales. Privy’s intelligent automation nurtures customer relationships and drives conversions.
- Cross-Sell Modals: Run cross-sell modals featuring enticing add-to-cart buttons, encouraging customers to explore complementary products and boost their overall purchase value.
- Seamless Integration: Privy syncs effortlessly with 50+ email marketing services, including Mailchimp, Klaviyo, Bronto, Conversio, and more, ensuring your data flows seamlessly and efficiently.
- Intuitive Campaign Designer: Privy’s simple yet powerful campaign designer enables you to create compelling campaigns that resonate with your audience. Craft messages that inspire action and drive results with ease.
- Real-Time Analytics: Measure your campaign results in real-time, gaining valuable insights into customer engagement and conversion metrics. Privy’s robust analytics empower data-driven decision-making for ongoing success.
- Email Marketing Automation: Automate your email marketing efforts with newsletters, abandoned cart recovery, purchase follow-ups, and customer winback emails. Streamline your communication and nurture customer loyalty effortlessly.
by: AfterShip & Automizely
AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales. Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required.
Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required
Key Features:
- Order Lookup
- Track Order Status
- Tracking Page
- Email Updates
- Monitor all shipments in one go
- 7 Standardized tracking statuses
- Keep customers informed and up to date
- Provide a branded experience
- Multiple shipping solutions
- Delivery date prediction
by: Klaviyo
Klaviyo is the leading ecommerce marketing platform in the Shopify ecosystem. Over 265,000 stores around the world use Klaviyo to send personalized email, SMS messages, signup forms and more. The platform scales with your business no matter how much you grow—so you can go from launch to running a billion-dollar brand without slowing down or switching platforms.
Key Features:
- Powerful pre-built integrations
- Free and flexible account options
- Pre-built forms, templates, and automations
- Personalization and targeting
- Out-of-the-box automations
- Dynamic forms
- Best-in-class segmentation
- Growth-focused reporting
- SMS
- Social advertising
- Insights and guidance
by: Omnisend
Omnisend is an Email & SMS marketing platform used by 70,000+ ecommerce merchants who want to increase sales, not the workload. We’re the only marketing automation platform that has a G2 ease-of-use rating as high as 9.3, after all!
Seamlessly collect email and/or SMS opt-ins using our mobile-friendly, fully customizable popups, signup boxes, landing pages and even a wheel of fortune. Boost your conversions with well-targeted, personalized messages across email, SMS, push notifications and use the built-in audience sync for Facebook & Google ads. Moreover, Omnisend integrates with Growave to enhance the capabilities of both apps.
All messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes. No need to pay for multiple apps anymore!
Key Features:
- Sell while you sleep with pre-built workflows
- Convert store visitors to shoppers with pre-built ecommerce automations
- Send stunning newsletters
- Create beautiful, shoppable emails in minutes
- A drag & drop email builder
- Ready-made, responsive email templates
- Dynamic coupon codes
- An automatic product picker
- Automatically resend campaigns without any tedious manual work!
- Build your Email and SMS lists
- Improve your targeting with robust segmentation
- Combine email with SMS and push notifications
- Send FREE SMS on any plan
- SMS available worldwide
- Push notifications and SMS can be used in campaigns & omnichannel workflows
- Campaign, automation and form performance reports
- Personalized benchmarks to compare against industry brands
- Live view of store visitor activity
- Customer Lifecycle Stage breakdowns
- Custom storefronts & single integration API. Contact us before installing.
- 24/7 live chat & email support
- Dedicated customer success managers for Pro plan users w/15K+ subscribers
- On-demand Omnisend Academy training & live webinars
- Enjoy all features on any plan
Get started by accessing all Omnisend’s features on the Free plan. You can upgrade your plan to suit your list size.
by: ONE
ONE is a complete transformation of your online store, integrating 18 powerful conversion and marketing tactics into one seamless platform. Designed to enhance customer experience and add a personalized touch, ONE redefines your store’s dynamics. By bundling essential tools like marketing emails, sales snipers, better coupon boxes, newsletter popups, autoresponders, campaign monitors, cart abandonment protectors, opt-in popups, and SMS bump, ONE creates a unified environment that feels tailored specifically for your customers.
Key Features of ONE:
- 18-in-1 Integration: ONE consolidates 18 powerful conversion and marketing tactics into a single, cohesive platform, simplifying your store management and ensuring a seamless customer experience.
- SMS Marketing: Reach your customers directly with SMS marketing, delivering personalized messages and promotions to their mobile devices, maximizing engagement and conversion rates.
- Gamification: Gamify your customer interactions with features like spin SMS popups, SMS spin wheel, wheel of fortune, and spin the wheel popups, making shopping on your store an enjoyable and rewarding experience.
- Social Proof: Utilize social proof elements to enhance trust and credibility, displaying real-time data like recent purchases or customer testimonials to influence buying decisions positively.
- Email Marketing: Craft compelling email marketing campaigns, including cart recovery emails, upsell bundles, product recommendations, A/B tests for Shopify email lists, and thank-you email templates, nurturing customer relationships and driving sales.
- Cart Recovery: Recover abandoned carts effectively with strategic retargeting efforts, ensuring potential sales are reclaimed through targeted email and SMS reminders.
- Unified Dashboard: Manage all aspects of your store’s marketing efforts from a single, intuitive dashboard, streamlining your workflow and enabling efficient store optimization.
by: Avada
ONE is a complete transformation of your online store, integrating 18 powerful conversion and marketing tactics into one seamless platform. Designed to enhance customer experience and add a personalized touch, ONE redefines your store’s dynamics. By bundling essential tools like marketing emails, sales snipers, better coupon boxes, newsletter popups, autoresponders, campaign monitors, cart abandonment protectors, opt-in popups, and SMS bump, ONE creates a unified environment that feels tailored specifically for your customers.
Key Features of ONE:
- 18-in-1 Integration: ONE consolidates 18 powerful conversion and marketing tactics into a single, cohesive platform, simplifying your store management and ensuring a seamless customer experience.
- SMS Marketing: Reach your customers directly with SMS marketing, delivering personalized messages and promotions to their mobile devices, maximizing engagement and conversion rates.
- Gamification: Gamify your customer interactions with features like spin SMS popups, SMS spin wheel, wheel of fortune, and spin the wheel popups, making shopping on your store an enjoyable and rewarding experience.
- Social Proof: Utilize social proof elements to enhance trust and credibility, displaying real-time data like recent purchases or customer testimonials to influence buying decisions positively.
- Email Marketing: Craft compelling email marketing campaigns, including cart recovery emails, upsell bundles, product recommendations, A/B tests for Shopify email lists, and thank-you email templates, nurturing customer relationships and driving sales.
- Cart Recovery: Recover abandoned carts effectively with strategic retargeting efforts, ensuring potential sales are reclaimed through targeted email and SMS reminders.
- Unified Dashboard: Manage all aspects of your store’s marketing efforts from a single, intuitive dashboard, streamlining your workflow and enabling efficient store optimization.